Hana Bank reaped the benefit of seamless coordination between the private bank and the rest of Hana Financial Group, including the asset management, brokerage, and corporate and investment banking segments. As evidence of its global ambitions, Hana Bank expanded its footprint through newly-launched branches and strategic alliances in 2013 in China, Hong Kong, Indonesia and the US.
But Hana Bank’s edge in servicing its clientele extends far beyond its geographical reach. Cognisant of an aging nation, where the number of citizens aged 65 and above passed six million for the first time in 2013, 60% of Hana Bank’s private bankers acquired Registered Financial Gerontologist (RFG) certificates, equipping the bank with the intellectual firepower to better tailor its services and advice to its clients’ specific needs. The bank intends all client-facing staff to be certified soon. Advisory services for succession planning saw phenomenal success with the number of consultations more than doubling year-on-year.
Undoubtedly Hana Bank deserves the success it enjoys, given its commitment to enhancing capabilities, expanding its geographic reach and improving the level of service it offers to its clients. On the strength of these reasons, Hana Bank may lay claim to the title of Asian Private Banker Best Private Bank – South Korea for 2013.