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VP Bank expands digital client portal

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This is a sponsored article from VP Bank.

At the beginning of May, VP Bank introduced a modernised e-banking system. Intermediaries benefit from access via a single login to services tailored to their needs.

VP Bank’s e-banking system is known for its unique visual design. Less conspicuous but equally noteworthy are the further developments that the bank has completed as part of its digitisation strategy. In August 2017, the website was built on the latest portal technology and with a bold appearance to offer customers a first-class experience. The state-of-the-art technology will also enable the integration of modular systems and the rapid expansion with new functionalities.

Design and functionality from a single source
Since the beginning of May, VP Bank e-banking has also been integrated into the client portal, following a fundamental overhauled. The service offers noticeable value add and was not only reworked to deliver the highest possible level of security but also intuitive user guidance and a refreshing new look. In addition, all clients should be able to do their banking easily online.

With the customer selector, special client groups can be created and portfolios independently managed, whereby the presentation options are individually selectable. The market data overview, which provides extensive information on market developments and direct access to global stock exchange trading, has also been revamped. In addition to the desktop version, VP Bank offers a mobile app with which, for example, deposit slips can be scanned within seconds or stock market orders can be placed with just a few clicks.

From professionals, for professionals
VP Bank has always paid careful attention to the needs of intermediaries. With VP Bank e-banking plus, which has been specially developed for professional investors, the necessary authorisations for each individual user can be granted, which means the subscription rights are mapped in the user’s own company. The business processes are supported directly and the user has an optimal overview of all managed customers as well as subscription and customer rights. In addition, grouped account and custody account information can be retrieved via specially defined customer groups. The deposit update and transaction processing are carried out immediately and the e-mail documents can be transferred directly into defined systems of the intermediary.

Efficient interfaces
In the future, VP Bank will also offer a standardised data interface to the company’s financial accounting software. Using EBICS (Electronic Banking Internet Communication Standard), professional customers can import and exchange the data into their accounting, ERP and portfolio management systems. In addition, global payment transactions can be carried out conveniently and at the highest level of security. For external asset managers, it is also now possible to send stock market orders directly to VP Bank via the automatic interface.

Comprehensive information platform
Furthermore, ProLink provides intermediary customers with an information platform they can access with the same login data. In addition to market information, the platform includes a knowledge pool with tax and legal information. At the same time, it enables participation in calls for regulatory developments in which an exclusive exchange with VP Bank experts takes place. Also essential is the ease of handling in opening and mutation processes, especially since all relevant forms are provided and the contact persons are visible at a glance.

Safely ahead
Cooperation with intermediaries has always been of great importance to VP Bank. Personal contact with a partner bank is greatly appreciated by independent asset managers, trustees and lawyers, who often want to count on a bank with many years of experience, with reliable consultants and tailored support models. The continuous expansion of online services is a perfect complement to the personal support provided by the client advisor. This hybrid approach is ultimately reflected in the core message of VP Bank: safely ahead! We keep change and innovation on our radar and use these specifically for the benefit of our customers.

Sylvain Gysler
Head of Intermediaries at VP Bank in Singapore.

About VP Bank

1. Facts & Figures VP Bank Group
VP Bank Ltd was founded in 1956 and is one of the largest banks in Liechtenstein, with 861 employees at the end of 2017 (on a full-time equivalent basis: 800). It currently has offices in Vaduz, Zurich, Luxembourg, Singapore, Hong Kong, Moscow and Road Town (British Virgin Islands). VP Bank Group offers tailor-made asset management and investment advice for private individuals and intermediaries. Thanks to its open architecture, clients benefit from independent advice, with recommendations including both the products and services of leading financial institutions as well as proprietorial investment solutions. VP Bank is listed on the Swiss SIX Exchange and has received an “A” rating from Standard & Poor’s. The bank has a solid balance sheet and equity position. Its anchor shareholders have a long-term outlook and thus guarantee continuity, independence and sustainability.

2. Facts & Figures — VP Bank Ltd Singapore Branch
VP Bank Ltd Singapore Branch is a boutique private bank with a client-centric business philosophy. VP Bank Ltd first established a presence in Singapore in 2008 through a subsidiary, and subsequently (from 1 September 2018) through a branch — VP Bank Ltd Singapore Branch. VP Bank Ltd Singapore Branch now has more than 65 employees. VP Bank Ltd Singapore Branch provides specialised wealth management solutions and family office services for high-net-worth clients and professional asset managers, and is dedicated to the protection and growth of its clients’ wealth. The bank offers a holistic suite of services in wealth management. Apart from private wealth management, VP Bank Ltd Singapore Branch provides comprehensive services for asset managers and other financial intermediaries. The service offering comprises a trading platform, banking services — including e-banking and mobile banking — and operational support. Partnership arrangements with professionals include tailor-made investment advisory, discretionary management solutions, and custodian services.

This is a sponsored article from VP Bank.

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