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Banks must reallocate digital budgets “sooner than planned”: EY

Asian HNW investors are beginning to favour emerging technologies over traditional channels, such as websites, calls, and face-to-face meetings, driving banks to reallocate their budgets “sooner than planned”, according to EY’s ‘2019 Global Wealth Research’ report. In Asia, more than half (55%) of wealth management clients prefer using mobile banking apps “over any other relationship channel”, compared to 41% globally. Meanwhile,…

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