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Onboarding pain points soothed through collaboration: Appway

In a bid to improve onboarding processes and “create a cohesive customer experience”, Appway is facilitating collaboration between clients and their financial services providers, the fintech firm’s head of services, APAC told Asian Private Banker. “We have observed recent trends from different private banks globally, looking at ways to allow RMs to guide customers through the self-service channel, aiming to…

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