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How to register an account with Asian Private Banker
To start, please click here to begin.
The first stage of the registration is registering your work email address. Please note that you can only align your account to your company’s subscription with your work email address only.
The next stage of this is to complete the account information form. This is where you set up your password, personal details etc. Please note with company details that these need to be accurate in order to align your account with the subscription plan it belongs to.
At this stage, you will also be able to register for our e-newsletters, so that you can keep up to date with all the latest industry news. You will find this at the bottom of this page.
The second part of this form is on the next page. Please note that the Business Profile & Department sections need to be accurate in order to align the account with the relevant subscription plan. For example, if you are from a Private Bank and select Investment Bank, our system will not be able to detect whether you are eligible to have access to our content.
At this point, you will reach the end of the registration phase, but you will still need to verify your account in order to start accessing our content. An email sent from info@asianprivatebanker.com will be automatically sent to the inbox of your registered email, titled ‘Please confirm your registration to Asian Private Banker’.
At this point, you will receive an email that may look like this. Please click the link to validate your account, and you will be taken back to the Asian Private Banker page to validate and begin access.
For further information, please contact us on support@asianprivatebanker.com or on (+852) 2529 1276.
The login button is not responding.
How to enable Javascript
Internet Explorer
- On web browser menu click “Tools” icon and select “Internet Options”.
- In the “Internet Options” window select the “Security” tab.
- On the “Security” tab click on the “Custom level…” button.
- When the “Security Settings – Internet Zone” dialog window opens, look for the “Scripting” section.
- In the “Active Scripting” item select “Enable”.
- When the “Warning!” window pops out asking “Are you sure you want to change the settings for this zone?” select “Yes”.
- In the “Internet Options” window click on the “OK” button to close it.
- Click on the “Refresh” button of the web browser to refresh the page.
Google Chrome
- On the web browser menu click on the “Customize and control Google Chrome” and select “Settings”.
- In the “Settings” section click on the “Show advanced settings…”
- Under the the “Privacy” click on the “Content settings…”.
- When the dialog window opens, look for the “JavaScript” section and select “Allow all sites to run JavaScript (recommended)”.
- Click on the “OK” button to close it.
- Close the “Settings” tab.
- Click on the “Reload this page” button of the web browser to refresh the page.
Mozilla Firefox
- In the address bar, type about:config and press Enter.
- Click “I’ll be careful, I promise” if a warning message appears.
- In the search box, search for javascript.enabled
- Toggle the “javascript.enabled” preference (right-click and select “Toggle” or double-click the preference) to change the value from “false” to “true”.
- Click on the “Reload current page” button of the web browser to refresh the page.
Apple Safari
- On the web browser menu click on the “Edit” and select “Preferences”.
- In the “Preferences” window select the “Security” tab.
- In the “Security” tab section “Web content” mark the “Enable JavaScript” checkbox.
- Click on the “Reload the current page” button of the web browser to refresh the page.
I am currently receiving a “username/password invalid” message when I try and sign in.
Can you send my current password to me?
Passwords are secure and we don’t have any method to check your password if you have forgotten it. To reset your password click here and follow the on screen instructions.
I’m having issues with my company firewall.
– to receive our emails because of blocked domains.
– to access any Javascript-enabled content, such as pop-out features and forms.
– to download our AUM/RM Headcount League Tables
If you are having issues with this, please get in contact with your IT system administrator.
I am unable to view the digital magazine.
If you are unable to view the magazine, this may be due to the firewall set by your I.T. administrators, which affects the performance of some javascript-enabled content.
Please click here for more assistance.
I registered an account but didn’t receive any email to validate my account.
Can I use my personal email address for my account?
If you use a personal email address or an address that isn’t related to your organisation’s domain, your may find that your access is denied by our system.
Subscriptions
Can we upgrade our subscription plan?
We are coming to the end of our subscription package but would like to resubscribe?
I am interested in obtaining a subscription plan.
Please fill out the form here, or call us on +852 2529 0977 and we will get back to you shortly in regards to a tailored plan that best suits your business.
I would like to subscribe and I work for an organisation with a current subscription.
– an internal activation email that prompts you to register for an account
– an email from us with your account and log in details
If you are a new member of an organisation that currently has a subscription, please enter your work address here.
Otherwise, please fill out the form here and indicate the organisation, department and role you currently hold, along with your name and work email address and we will get in contact to help set up an account for you.
Click here to register for a free trial.
I am currently on the website and I cannot view the article.
…because I have reached my limit of articles read per month.
Our range of subscription plans has varying quantities of articles you are able to access per month.
…I am unable to access some of your older articles?
Depending on your subscription plan, some of our past articles may be unable to be viewed based upon your range of access to our archives.
E-Newsletters
I would like to no longer receive your e-newsletters.
We recommend that you do this rather than filtering your emails as you may miss out on other emails such as event invitations.
I would like to receive your e-newsletters.
Daily E-Newsletter – A rundown of the day’s latest news and insights from around Asia’s private banking community.
Weekly Top Eight E-Newsletter – A weekly selection of articles featuring our top eight stories of that week.
If you currently have an account with us, please click here and tick the relevant e-newsletters you would like to receive.
I have clicked a story on my e-newsletter, but I am unable to view it on your website.
APB News App
Click the menu bar on the top left hand side of the app.
Select the Register option.
Type in your work email address in the box provided. This is to check whether your company is covered by a corporate subscription, or if you are eligible for a free 30-day trial access.
Fill in the following information to set up your account.
You will need to validate your address to begin your access. Please log into your work email account that you registered with and click the links to validate your account.
Once you have validated your account, go back into the app, log in using your new account details and start browsing.
Changing your push notifications settings
To change your settings, please click the menu button on the left hand side.
Menu > Settings > Push Notifications
To completely switch off push notifications, please go the settings feature on your respective platform, and turn Push Notifications off.
Please note that you will be unable to receive push notifications whilst offline.
The articles/categories are not loading properly
For iOS users:
1. Double click the Home button to view all running apps
2. Find ‘APB News’ app
3. Swipe up to close
For Android users:
1. Open the Settings app
2. Choose Apps
3. Touch the Running tab to view active/running apps
4. Find ‘APB News’ app
5. Touch the Stop or Force Stop button.
Once you close down the app, please re-open ‘APB News’ as per usual. If problems persist, please do not hesitate to contact us at support@asianprivatebanker.com or by phone on (+852) 2529 1276 between 0900-1800 HKT.
To ensure that you have all the latest news before going offline, please ensure that you pull down the newsfeed screen to load the latest content.
To ensure that you have all the latest news before going offline, please ensure that you pull down the newsfeed screen to load the latest content.
You can still use the favourites feature of the app to select your chosen articles whilst offline.
You will need either a wi-fi or data connection to load the latest news, or to use the search feature of the app.
I am unable to view articles in the app

If you have logged in and you are unable to read articles – your account is linked with the same levels of access as covered in your corporate subscription plan, which may have limitations on archival access or the amount of articles read per month.
If you do not have an account, or have an account that has expired, you will be unable to read any articles that are behind the paywall.
You can access this article later for future reading. To remove the article, just click through and deselect the star feature on the article in question.
This function works for both online and offline use, as long as the article is loaded.
(Please note that the app is not synced with the website, so your Reading List articles from the website will not appear in the Favourites section of the app.)