If you’ve forgotten your password, you can reset it by visiting https://asianprivatebanker.com/forgotten-password/

You may have been notified by your company that they have recently obtained or renewed a subscription plan with us, and have been informed that you are eligible for access and can register an account on our website. This guide will assist you in this process so you can efficiently register and start accessing our content. 

To start, please click here to begin.

The first stage of the registration is registering your work email address. Please note that you can only align your account to your company’s subscription with your work email address only.

The next stage of this is to complete the account information form. This is where you set up your password, personal details etc. Please note with company details that these need to be accurate in order to align your account with the subscription plan it belongs to.

At this stage, you will also be able to register for our e-newsletters, so that you can keep up to date with all the latest industry news. You will find this at the bottom of this page. 

The second part of this form is on the next page. Please note that the Business Profile & Department sections need to be accurate in order to align the account with the relevant subscription plan. For example, if you are from a Private Bank and select Investment Bank, our system will not be able to detect whether you are eligible to have access to our content. 

At this point, you will reach the end of the registration phase, but you will still need to verify your account in order to start accessing our content. An email sent from info@asianprivatebanker.com will be automatically sent to the inbox of your registered email, titled ‘Please confirm your registration to Asian Private Banker’.

At this point, you will receive an email that may look like this. Please click the link to validate your account, and you will be taken back to the Asian Private Banker page to validate and begin access.

For further information, please contact us on support@asianprivatebanker.com or on (+852) 2529 1276. 

If you click the login button, but the login window does not pop up, you may have Javascript disabled. This issue occurs more frequently on IE9 and IE10. To fix this issue, you can either enable Javascript on your browser, use a different browser, or login through this dedicated page. If you cannot enable Javascript, contact your IT department for adjustments on your Company’s settings.

How to enable Javascript

Internet Explorer

1. On web browser menu click “Tools” icon and select “Internet Options”.
2. In the “Internet Options” window select the “Security” tab.
3. On the “Security” tab click on the “Custom level…” button.
4. When the “Security Settings – Internet Zone” dialog window opens, look for the “Scripting” section.
5. In the “Active Scripting” item select “Enable”.
6. When the “Warning!” window pops out asking “Are you sure you want to change the settings for this zone?” select “Yes”.
7. In the “Internet Options” window click on the “OK” button to close it.
8. Click on the “Refresh” button of the web browser to refresh the page.

Google Chrome

1. On the web browser menu click on the “Customize and control Google Chrome” and select “Settings”.
2. In the “Settings” section click on the “Show advanced settings…”
3. Under the the “Privacy” click on the “Content settings…”.
4. When the dialog window opens, look for the “JavaScript” section and select “Allow all sites to run JavaScript (recommended)”.
5. Click on the “OK” button to close it.
6. Close the “Settings” tab.
7. Click on the “Reload this page” button of the web browser to refresh the page.

Mozilla Firefox

1. In the address bar, type about:config and press Enter.
2. Click “I’ll be careful, I promise” if a warning message appears.
3. In the search box, search for javascript.enabled
4. Toggle the “javascript.enabled” preference (right-click and select “Toggle” or double-click the preference) to change the value from “false” to “true”.
5. Click on the “Reload current page” button of the web browser to refresh the page.

Apple Safari

1. On the web browser menu click on the “Edit” and select “Preferences”.
2. In the “Preferences” window select the “Security” tab.
3. In the “Security” tab section “Web content” mark the “Enable JavaScript” checkbox.
4. Click on the “Reload the current page” button of the web browser to refresh the page.

Please click here and input your work email address that your account was set up with, and an email to reset your password will be sent to your inbox. 

Can you send my current password to me?

Passwords are secure and we don’t have any method to check your password if you have forgotten it. To reset your password click here and follow the on screen instructions.

An issue that you may face in regards to being able to access our content may be due to your organisation’s firewall. Depending on your IT administrator, there is a possibility that you may not be able:

– to receive our emails because of blocked domains.
– to access any Javascript-enabled content, such as pop-out features and forms.
– to download our AUM/RM Headcount League Tables

If you are having issues with this, please get in contact with your IT system administrator.

If you have a current subscription package with Asian Private Banker, you have access to our monthly magazine in digital form. Please click here to access our monthly digital magazine.

If you are unable to view the magazine, this may be due to the firewall set by your I.T. administrators, which affects the performance of some javascript-enabled content.

Please click here for more assistance.

Please check your spam/junk folder as your inbox settings may have filtered this email. Otherwise, please contact us here and we can externally validate it for you.

We only permit the use of verified work email addresses for accounts with us, because this is how we are able to link your account with the relevant subscription plan.

If you use a personal email address or an address that isn’t related to your organisation’s domain, your may find that your access is denied by our system.

Once you have logged into your account, please click here and you will be taken to a section to change your password.

If you find that you would like a higher level of access to our content, whether it be our archives, article limits or quantity of accounts, please call us on +852 2529 0977 or let us know here and we will get back to you shortly.

If you are the person in charge of managing your organisation’s subscription with us, in the event that we have not gotten in touch with you, please call us on +852 2529 0977 or fill out the form here and we will get in contact with you as soon as possible.

We currently offer corporate packages (basic, standard and plus) that offer varying levels of access and account quantities.

Please fill out the form here, or call us on +852 2529 0977 and we will get back to you shortly in regards to a tailored plan that best suits your business.

If your organisation has recently obtained a subscription plan, please check your emails to see whether you have received either:

– an internal activation email that prompts you to register for an account
– an email from us with your account and log in details

If you are a new member of an organisation that currently has a subscription, please enter your work address here. 

Otherwise, please fill out the form here and indicate the organisation, department and role you currently hold, along with your name and work email address and we will get in contact to help set up an account for you.

To better familiarise yourself with Asian Private Banker, we can grant trial access so you can get an understanding of what we do.

Click here to register for a free trial.

Even though you are a current subscriber, you may encounter some issues regarding your ability to access certain content on the website, depending on the level of subscription package you are currently on. You may not be able to access a particular article…

…because I have reached my limit of articles read per month.

Our range of subscription plans has varying quantities of articles you are able to access per month. 

…I am unable to access some of your older articles?

Depending on your subscription plan, some of our past articles may be unable to be viewed based upon your range of access to our archives. 

If you would like to no longer receive our e-newsletters, please click here to change your settings for receiving our emails.

We recommend that you do this rather than filtering your emails as you may miss out on other emails such as event invitations.

We currently have two e-newsletters in circulation:

Daily E-Newsletter – A rundown of the day’s latest news and insights from around Asia’s private banking community.

Weekly Top Eight E-Newsletter – A weekly selection of articles featuring our top eight stories of that week.

If you currently have an account with us, please click here and tick the relevant e-newsletters you would like to receive.

If you hold an account with us you will receive our e-newsletters, however, you may be unable to access some of the articles if you do not have a current subscription. If you would like to renew your subscription please contact us here and we will get in contact with you as soon as possible.

If you do not have an Asian Private Banker account with us, and you would like to register in the app, please follow these steps.

Click the menu bar on the top left hand side of the app.

Select the Register option.

Type in your work email address in the box provided. This is to check whether your company is covered by a corporate subscription, or if you are eligible for a free 30-day trial access. 

Fill in the following information to set up your account.

You will need to validate your address to begin your access. Please log into your work email account that you registered with and click the links to validate your account.

Once you have validated your account, go back into the app, log in using your new account details and start browsing.

You are able to customise your Push Notification settings so that you are able to receive the latest newsflash pieces as it breaks from your favourite categories of our content.

To change your settings, please click the menu button on the left hand side.

Menu > Settings > Push Notifications

To completely switch off push notifications, please go the settings feature on your respective platform, and turn Push Notifications off.

Please note that you will be unable to receive push notifications whilst offline.

In the instance that your articles or categories (e.g the articles are not being categorised correctly and are repeated) are not loading properly, we suggest to close down the app (including in the background) and the reopen it to refresh the app’s settings.

For iOS users:

1. Double click the Home button to view all running apps
2. Find ‘APB News’ app
3. Swipe up to close

For Android users:

1. Open the Settings app
2. Choose Apps
3. Touch the Running tab to view active/running apps
4. Find ‘APB News’ app
5. Touch the Stop or Force Stop button.

Once you close down the app, please re-open ‘APB News’ as per usual. If problems persist, please do not hesitate to contact us at support@asianprivatebanker.com or by phone on (+852) 2529 1276 between 0900-1800 HKT.

When offline, you are still able to browse and read all content that has been loaded on your APB News app. All loaded content includes all the articles that you can see on your newsfeed, and is updated automatically.

To ensure that you have all the latest news before going offline, please ensure that you pull down the newsfeed screen to load the latest content.

To ensure that you have all the latest news before going offline, please ensure that you pull down the newsfeed screen to load the latest content.

You can still use the favourites feature of the app to select your chosen articles whilst offline.

You will need either a wi-fi or data connection to load the latest news, or to use the search feature of the app.

Please make sure that you have signed into your account. If you have not been prompted to sign in when you open the app, to sign in once browsing please click Menu > Login.

If you have logged in and you are unable to read articles – your account is linked with the same levels of access as covered in your corporate subscription plan, which may have limitations on archival access or the amount of articles read per month.

If you do not have an account, or have an account that has expired, you will be unable to read any articles that are behind the paywall.

To favourite an article, press the star feature on the top right hand side of the article and it will be saved in the Menu > Favourites section on the left hand side of the app.

You can access this article later for future reading. To remove the article, just click through and deselect the star feature on the article in question. 

This function works for both online and offline use, as long as the article is loaded.

(Please note that the app is not synced with the website, so your Reading List articles from the website will not appear in the Favourites section of the app.)

You can call our office at +852 2529 1276, or by email at support@asianprivatebanker.com. We are available between 0900-1800 HKT.