Trouble logging in?

The login button isn’t responding – what can I do to login?

If you click the login button, but the login window does not pop up, you may have Javascript disabled. This issue occurs more frequently on IE9 and IE10. To fix this issue, you can either enable Javascript on your browser, use a different browser, or login through this dedicated page. If you cannot enable Javascript, contact your IT department for adjustments on your Company’s settings.


Javascript not detected: You do not have Javascript enabled, please follow the instructions below to enable Javascript.

How to enable Javascript

Internet Explorer

  1. On web browser menu click “Tools” icon and select “Internet Options”.
  2. In the “Internet Options” window select the “Security” tab.
  3. On the “Security” tab click on the “Custom level…” button.
  4. When the “Security Settings – Internet Zone” dialog window opens, look for the “Scripting” section.
  5. In the “Active Scripting” item select “Enable”.
  6. When the “Warning!” window pops out asking “Are you sure you want to change the settings for this zone?” select “Yes”.
  7. In the “Internet Options” window click on the “OK” button to close it.
  8. Click on the “Refresh” button of the web browser to refresh the page.

Google Chrome

  1. On the web browser menu click on the “Customize and control Google Chrome” and select “Settings”.
  2. In the “Settings” section click on the “Show advanced settings…”
  3. Under the the “Privacy” click on the “Content settings…”.
  4. When the dialog window opens, look for the “JavaScript” section and select “Allow all sites to run JavaScript (recommended)”.
  5. Click on the “OK” button to close it.
  6. Close the “Settings” tab.
  7. Click on the “Reload this page” button of the web browser to refresh the page.

Mozilla Firefox

  1. In the address bar, type about:config and press Enter.
  2. Click “I’ll be careful, I promise” if a warning message appears.
  3. In the search box, search for javascript.enabled
  4. Toggle the “javascript.enabled” preference (right-click and select “Toggle” or double-click the preference) to change the value from “false” to “true”.
  5. Click on the “Reload current page” button of the web browser to refresh the page.

Apple Safari

  1. On the web browser menu click on the “Edit” and select “Preferences”.
  2. In the “Preferences” window select the “Security” tab.
  3. In the “Security” tab section “Web content” mark the “Enable JavaScript” checkbox.
  4. Click on the “Reload the current page” button of the web browser to refresh the page.