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Private banks adopting two-pronged approach to tech, says DBS’ chief innovation officer

Private banks are taking a two-pronged approach to their technology investments, targeting client engagement channels and moving into straight-through processing (STP), says Neal Cross, DBS’ chief innovation officer (CIO), in a discussion with Asian Private Banker. While volumes are not as high at private banks as they are at retail banks, Cross says that the need to automate manual processes…

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