Digital platform providers had better improve the digital experience they offer, if they want to regain the trust of APAC clients, according to a recent report by Refinitiv, which showed APAC investors to be the “least loyal and most frustrated” with their digital platform experiences. The report surveyed more than 500 self-directed and advised mass affluent investors in the APAC…
Digital providers need to step up as APAC clients are fed up with poor digital experience: Refinitiv
By Carly Lau, reporter | 1 June 2021

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