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Gulliver’s travails: Why cutting costs and building efficiencies is not helping HSBC Private Bank


When Stuart Gulliver, newly crowned chief executive of HSBC Plc, appointed The Boston Consultancy Group (BCG) for a strategic review of the bank, few thought more of the move than a new leader eager to make his mark. Indeed, Gulliver was not alone in thinking the bank would benefit from the fresh and entirely objective perspective of external consultants –…

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