Best Domestic Private Bank – AI Adoption & Digital Innovation
360 ONE
Best Domestic Private Bank – AI Adoption & Digital Innovation
Pankaj Fitkariwala
COO, 360 ONE
Being recognised as Best Domestic Private Bank – AI Adoption & Digital Innovation is particularly meaningful in a year when AI and digital transformation have reshaped legacy businesses and entire industries. In the midst of an AI reimagining, we demonstrated our technology-led approach, grounded in the belief that digital innovation should enhance transparency, monitoring, and decision-making for clients while strengthening the advisory relationship.
Our advanced digital and AI-driven platforms improve data and analytics, enabling us to meet the sophisticated needs of UHNIs across their entire wealth journey. With our clients always inspiring us to innovate, this recognition affirms our ability to build a digital ecosystem centred around them.
The award propels us to keep raising standards as we strive to deliver industry-leading AI and digital solutions that remain relevant, secure, and client-focused.
Winners Rationale
“360 ONE Wealth has enhanced personalised wealth management and transformed client engagement through the deployment of its best-in-class AI-powered digital ecosystem, thus positioning the firm as a leader in India’s digital wealth management space,” said Asian Private Banker.
“360 ONE’s in-house developed SuperApp and tightly integrated RM AdvantEdge platform successfully combined the high-touch service of a private bank with the digital agility of a fintech in 2025. This resulted in 80% of 360 ONE’s clients actively transacting through the platform, and a 65% quarter-on-quarter growth in both AUM and revenue since launch.
“The all-encompassing SuperApp is a deeply engineered platform that delivers complete DIY wealth journeys by integrating all asset classes and services. It is distinguished by rapid digital onboarding, sub-two-minute high-value transactions, ML-powered portfolio co-creation, total wealth intelligence, secure digital payments, and an open-architecture digital marketplace.
“The RM AdvantEdge platform enables insight-driven advisory at scale, providing RMs with intelligent analytics, AI-powered proposals, embedded wealth monitoring, and centralised omni-channel communication.
“A key differentiator of 360 ONE’s success in the lead for India’s wealth digital innovation was the foundation of the firm’s technological enhancements. Benchmarked against global leaders like Revolut and Robinhood, 360 ONE’s SuperApp and RM AdvantEdge are built on an enterprise-grade, cloud-native stack that provides retail-grade security and agility. This utilises proprietary artificial intelligence and a robust data framework for personalised, scalable decision-making and seamless external partner integration.
“360 ONE’s digital enhancements further led to a notable improvement in its cost-to-income ratio, by enabling the same set of resources to manage significant growth in its client database.
“The firm’s digital capabilities have empowered clients and RMs, while enabling significant efficiency and scale at the firm level, earning 360 ONE Wealth the Best Domestic Private Bank – AI Adoption & Digital Innovation award. Congratulations to the team on their richly deserved recognition”.
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