Awards for Distinction 2023 – Best Domestic Private Bank – Digital Innovation & Services

Best Domestic Private Bank Digital Innovation & Services

 

Siam Commercial Bank Public Company Limited

Best Domestic Private Bank – Digital Innovation
& Services

Sornchai Suneta

First executive vice president of the investment office and product function, chief wealth banking office
Siam Commercial Bank Public Company Limited

We are honoured to be awarded Best Domestic Private Bank – Digital Innovation and Services for a second consecutive year.

Through market volatility and uncertainties, this recognition reflects our team’s dedication to serving clients with outstanding services and solutions. The accomplishment further emphasises our commitment to become ‘A Better Bank’ with the key aspiration towards ‘Digital Bank with Human Touch’.

We will continuously strive toward this transformation whilst sustaining our best efforts to enhance clients’ experience with seamless and comprehensive digital financial services.

What was behind the judges’ decision?

  • The bank has successfully adopted more advanced features for wPlan such as primary market debenture subscriptions to provide clients with a more convenient channel, and more sophisticated wealth products such as private markets and structured products
  • SCB is also one of the few domestic players that has integrated hyperpersonalisation features in its digital platform. For example, clients can enjoy different service levels depending on their requirements: RM assistance in person, RM assistance via teleconference, or do-it-yourself
  • SCB has seen significant adoption rates across all its digital channels, reflecting its ability to deliver strong digital wealth management services to domestic clients

What we said

“In 2023, SCB marked another benchmark year for the digital services available to its private banking clients in onshore markets, by blending the best of hyper-personalised engagement with seamless multi-channel touchpoints for clients,” said Carly Lau, senior reporter, Asian Private Banker.

“With higher demand for digital services, SCB has added more advanced features to its own SCB wPlan, providing a more seamless end-to-end wealth management platform experience for clients.

“SCB continues to lead in digital innovation in Thailand’s private banking industry. For these reasons and more, Asian Private Banker is proud to honour SCB with the accolade of Best Domestic Private Bank – Digital Innovation and Services at the 12th Awards for Distinction.”


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