Chief Operating Officers Leaders Conversation 2019, Singapore

15 May 2019
8:30am – 12:00pm
Grand Salon, Conrad Centennial, Singapore
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For the fifth year, Asian Private Banker will host Chief Operating Officers from the region’s premier private banks, for a morning of informal peer sharing and networking around the most dynamic and challenging area of responsibility for modern day COO: technology and digital strategy.

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8:30am – 9:00am Registration & Networking
9:00am – 9:10am Welcome Comments
9:10am – 9:50am Leaders Conversation Panel 1 | The COO evolution: From operational to transformational
Amid a wave of digital innovation, COOs are spearheading banks’ transformation efforts, shifting away from their traditional operational role. In addition to a tech overhaul, businesses have also had to contend with the effect increasingly stringent regulations are having on their bottom lines. How might the banking model transform in the coming five years, and how will COOs execute the changes required to take private banks forward into the future?

Sebastian Enberg, Editor, Asian Private Banker

Conversation catalysts:
Alain Bernasconi, COO Private Banking South East Asia, Credit Suisse
Andreas Zingg, Chief Operating Officer Asia, Julius Baer
Damien Piper, Regional Director, Asia, Finantix
Sandipan Ray, Chief Information Officer, Wealth Management Emerging Markets, Deutsche Bank A.G. Singapore
Wiwi Gutmannsbauer, Chief Operating Officer Asia Pacific, Operating Head Wealth Management Asia Pacific, Head WM Omnichannel Management, UBS Global Wealth Management

9:50am – 10:30am Leaders Conversation Panel 2 | Designing optimal workflows amid increasing regulatory complexities
Regulatory updates have become more frequent and complex in recent years, driving private banks to continuously revise their compliance systems and processes. As private banks often adopt a regional mindset when developing operational structures, which solution is best suited to local nuances? Which processes should be automated and standardised and how will emerging regulations change banking models in the years to come?

Alice So, Senior Reporter, Asian Private Banker

Conversation catalysts:
Alex Sim, COO & Head of Risk Management, UOB Private Bank
Nicholas Brandon, Senior Sales Manager, APAC, SIX
Patrick Dreyfuss, Chief Operating Officer, Wealth Management, DBS Bank

10:30am – 10:50am Networking and Coffee Break
10:50am – 11:30am Leaders Conversation Panel 3 | Banking on the future: How will technology impact clients’ interactions with banks?
As clients continue pushing for convenient communication solutions, omnichannel banking increasingly looks like the future of the finance industry. However, what the digital landscape will look like in three-to-five years is still relatively vague. Powered by large amounts of data, technology giants are setting their sights on the financial services industry. Are these firms more friend or foe? And how should private banks prepare for the changes that lie ahead?

Rebecca Isjwara, Reporter, Asian Private Banker

Conversation catalysts:
Long Doan, Chief Operating Officer, Asia Pacific, BNP Paribas
Manoj Bhojwani, Head of IT, Asia Pacific Credit Suisse Private Banking
Michael Pahlke, Group Chief Service Delivery Officer (CSDO), Avaloq

11:30am – 11:50am Open Discussion
11:50am – 12:00pm Closing Comments

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