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“Better to be served appropriately by one than badly by three,” private banker retorts to HNWI rant

11 October 2012 | 3 minutes read

In a debate that could well polarise the industry and the clients it seeks to serve, private bankers are questioning the wisdom of clients who multi-bank to the extent that they do not have a sizeable chunk of assets with any one bank and then complain of poor customer service. Reacting to a litany of complaints by a Mumbai-based HNWI…

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