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Live “bots” up and running at Credit Suisse’s Asia private bank

Credit Suisse is employing live robots or “bots” within its private bank in the region to drive operational efficiency and reduce human errors, Christian Huber, Credit Suisse Private Banking’s APAC COO tells Asian Private Banker. “We realised that when 10% of an employee’s work involves a repetitive task, this cannot be centralised through, for example, business delivery centres,” said Huber….

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