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UBS “adapts” to clients with third-party instant messaging platform: UBS’s Gutmannsbauer

UBS Global Wealth Management (GWM) has launched UBS Advisor Messaging in APAC to better secure client-RM communications over third-party messaging platforms such as WhatsApp and WeChat, according to the bank’s APAC wealth management operating head, Wiwi Gutmannsbauer. “We expect interacting with advisors to be easier and more frequent,” Gutmannsbauer told Asian Private Banker. “We always start with the client experience….

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