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Human touch essential to providing financial advice to mass affluent: St James’s Place

Concept of Hand with Electronic Fingerprints — Image by © Royalty-Free/Corbis

Mass affluent and HNW clients treasure the human touch when seeking financial advice, and a failure to provide this may leave them feeling “disenfranchised”. This is one of the findings of a survey conducted by St. James’s Place Wealth Management Asia (SJP Asia), which this year enjoyed an inflow of clients who had left their private banks for want of…

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