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FIs must embed strong culture of responsibility and ethical behaviour: MAS

Believing that the culture in a financial institution (FI) shapes how an FI conducts its business and deals with customers, the Monetary Authority of Singapore (MAS) has long focused on culture in FIs with a view to achieving two outcomes. On the one hand, ethical business practices that safeguard customers’ interests and ensure fair treatment. On the other hand, prudent…

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