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HKMA wants banking clients’ feedback on account opening issues

HKMA Asian Private Banker
The Hong Kong Monetary Authority

The Hong Kong Monetary Authority (HKMA) has invited individuals who have encountered issues when opening bank accounts to provide the regulator with feedback. In an online publication titled “How do banks’ review mechanisms work”, the HKMA cited two examples of unsuccessful account opening experiences, and noted that while both individuals lodged appeals using banks’ review mechanisms, their appeals ended with different…

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