Banks should revisit frontline selling processes to ensure compliance with suitability requirements, advises law firm

11 April 2017 | 2 minutes read

Financial institutions should reassess the selling processes of their frontline staff in light of recent guidance on suitability obligations from Hong Kong regulators, according to law firm Baker McKenzie. The firm encourages banks to ensure that their frontline staff – relationship managers in the case of private banks – are clear in their communications with clients about the circumstances in…

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