Banks should conduct “many experiments” during their digitalisation journeys, advises Juerg Hunziker, group CEO at Avaloq. At the 11th annual Avaloq Community Conference, Hunziker revealed that his clients are consistently demanding “instant gratification” — a notion unsurprisingly common in the digital age. However, he also highlighted that this demand is paradoxically fulfilled with long-term thinking. “Companies must first have a…

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