Oscar Liu, CEO, Noah Holdings International Limited shares his views with Asian Private Banker in ‘The Final Word’, a year in review by the region’s private banking leaders as they share their thoughts and opinions on key issues around industry trends, business performance, investments, regulations, and technology.
Business Performance | NNA gathering and account opening have proven challenging in a pandemic-affected world. If we continue to experience lockdowns and travel restrictions in 2021, how can private banking businesses adapt?
“No one is a separated island.” Humanity’s interactions under a lockdown crisis are going through great tests. For private banking services, how to give full play to the advantages of digital transformation and maintain human bonding in front of cold screens at this pivotal moment is one common challenge.
To cope with the tough moment, the management team of Noah Holdings has sought to upgrade its current model of RMs serving clients from a single RM model to a teamwork-based “iron triangle” model, so that “talents’ capability gaps” are converted into “capability pools”.
Also, the execution of the transformation fulfils to the maximum degree the triple needs of “Know Your Clients“ (KYC), ”Know Your Agents“ (KYA) and ”Know Your Products“ (KYP), in order to digitally perform due diligence, to identify the ability of RMs, and to label the provided fund products.
Meet 2020’s industry leaders in the full round up of of Asian Private Banker‘s The Final Word 2020.