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StanChart wants “down-to-earth” RMs, not “lifestyle bankers”

For Raymond Ang, the key to evaluating relationship managers (RMs) lies not in the size of their books, which can be misleading, but in their ability to generate revenue. For instance, a director managing US$200 million in assets with a 1.5% return on assets significantly outperforms an RM overseeing a billion-dollar book that generates just $50,000 annually, often due to…

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