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PBs must look beyond awareness campaigns to achieve proper banking culture: Synpulse

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Proper banking culture must be established through “full-fledged frameworks” rather than popular yet ineffective awareness campaigns and training schemes, according to consultancy firm Synpulse. In April last year, the Monetary Authority of Singapore (MAS) implemented guidelines on senior management accountability and building “a culture of ethical behaviour” in financial institutions. And in December, the Hong Kong Monetary Authority (HKMA) announced its three-phase…

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