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Tech of limited help in improving client onboarding experience: IAMs

Private banks have invested heavily in digitalising their account opening and client onboarding processes over the past few years, but independent asset managers have told Asian Private Banker that they’ve seen little change when it comes to onboarding efficiency. According to the PWMA’s Hong Kong Private Wealth Management Report 2019, average onboarding times shrunk from 40 days in 2018 to 37 days…

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