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Dividing RMs’ time between training and servicing clients remains a challenge, says BoS

Jeffrey Chiam, global head of human resources, Bank of Singapore

Private banks are still trying to “strike the right balance” when it comes to dividing their time between training and servicing clients, Bank of Singapore’s Jeffrey Chiam tells Asian Private Banker. Bank of Singapore has rolled out more than 100 internal training and development programmes of various durations to its staff of 1,800, says the global head of human resources….

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