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SFC tightens guidelines around use of instant messengers for investment orders

The Securities and Futures Commission (SFC) has issued a circular demanding that intermediaries maintain a “centralised record” while ensuring proper authentication when it comes to receiving client orders through instant messaging (IM) tools. Published last Friday, the SFC said intermediaries should implement appropriate measures in areas including centralised record keeping, the authenticity of clients’ identities when taking investment orders, compliance…

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