Why UBS’s head of women’s wealth spends 80% of her time retraining advisors

Emma Wheeler, UBS

UBS’s head of women’s wealth says the industry’s traditional playbook wasn’t designed with female clients in mind. She is retraining advisors across the bank to change that. Emma Wheeler spends 80% of her time not advising clients, but retraining advisors.  “We are a relationship business operating in a relationship industry,” she told Asian Private Banker. “That requires a behaviour change from…

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