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CMB PB: AI cannot displace the human bond

Wang Jing, general manager, CMB Private Banking

The bank that has vowed to turn itself into a fintech company is cautioning that the application of artificial intelligence (AI) cannot displace human bonds. Instead of relying on robotic solutions as a silver bullet that will serve as the answer to all, China Merchants Bank suggests that the banking industry should sharpen its focus on making efficiency gains when investing…

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