Digital communications with clients are commonplace today, particularly post-COVID-19. However, wealth managers should be mindful of contradictory local and global regulations, sometimes requiring the simultaneous storage and deletion of data. With fewer face-to-face meetings, there is a demand for a more personal approach when interacting with clients remotely, which has driven demand for the compliance capture of all modes of…
Client communication rules demystified: Here’s what wealth managers need to know

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